What is the cost per night?

Off Season 1 April 2020 - 31 October 2020 $290/night minimum 2 nights

Shoulder season 1 Nov 2020 - 17 Dec 2020: $290/night Sun - Thur and $315/weekend night (Fri, Sat)

Peak 18 Dec 2020 - 30 March 2021: $350/night minimum 2 nights

Labour Weekend: $350/night minimum 3 nights

Queen’s Birthday weekend: $350/night minimum 3 nights

Easter check-in Thursday check-out Monday: $350/night minimum the 4 nights

Can I stay one night only?

Yes for an extra $75 cleaning fee. Just email an enquiry.

How do I know if the day I want to stay is available?

When making a booking the calendar will show available dates. Dates already booked are crossed out.

How do I pay?

After you submit your booking you will receive an email with direct deposit payment details.

How many people can stay?

A maximum of 2 people - Matapouri Glamping is designed for couples only.

 

What time is check-in and check-out?

Check-in is from 2pm. Please plan to arrive before dark to easily locate the glamping site as it is on a farm and the nursery. The site is clearly sign posted. If this isn’t possible please text at let us know your arrival time.

Check-out is 10am.

 

How do I cancel my booking? Can I get a refund?

Yes, you can cancel your booking and we offer a full refund if the booking is cancelled two weeks prior to your booked arrival date. For less than two weeks’ notice you will get 50% refund. If notice is less than 3 days there will be no refund. Please email us if you need to cancel.

 

What if there is a severe weather warning?

If there is a severe weather forecast we will call you as soon as possible prior to your scheduled arrival date. You can choose whether to defer your holiday to a later date subject to availability or receive a full refund

 

How do I change my booking to another night?

Please email us with the details and we will accommodate you as best we can.

 

Do you offer gift vouchers?

Yes, we offer gift vouchers. Please email. Choose from 2 nights stay at $290/night for non-peak or $350/ night for peak season.

Please note: Public holiday long weekends have a 3-4 night minimum stay at $350/night.

 

Can I bring my dog or cat?

No dogs or cats are allowed as Matapouri Glamping is located on Tawapou Farm which is protected under the Queen Elizabeth 11 Trust.

 

Are camp fires permitted?

No fires are allowed on the property as Matapouri Glamping is located on Tawapou Farm which is protected under the Queen Elizabeth 11 Trust with a lot of mature and generating bush.

 

Are children allowed?

Sorry no children. Take the time as a couple to relax and enjoy the break away.

 

Is food provided or do we bring our own?

Please bring your own food. We provide tea, coffee, sugar and milk, salt and pepper and cooking oil. The glamping kitchen is fitted out with all utensils and a gas Weber BBQ, gas double burner rings suitable for creating your own meals.

There are supermarkets in Whangarei or shop at the local Ngunguru, Tutukaka and Matapouri general stores. 

In your tent will be a voucher for you to enjoy a complimentary expresso coffee in the gardens next door at Tawapou Coastal Natives during nursery open hours.

 

Can we drive all the way to the glamping site?

Yes. The glamping site is well sign posted and can be driven to by any vehicle. As the drive is shared by residents, nursery clients and staff we do ask you to drive slowly and carefully and beware of other traffic. There is plenty of parking with room for your boat.

 

Where is the nearest medical centre?

The nearest medical centre is Ngunguru (10 mins drive) phone number is 09 4343732. Dial 111 for medical emergencies. A basic first aid kit is located in the tent.

 

Can I smoke?

No smoking or vaping inside or near the tent. Please take extreme care when smoking and make sure you extinguish and dispose of your cigarette properly due to the extreme fire hazard near the regenerating bush.

 

What if something goes wrong or I can’t find what I need?

Glamping is the perfect opportunity to unplug and wind down from phones and computers, however we recommend that you still bring your mobile phone just in case. The site is in range for mobile and 4G reception, we do not have free WiFi. The tent is powered and does have a USB charger.

You are welcome to message or call us at any time during your stay. 027 3443971 or 027 2896827

Contact +64 27 344 3971
sandra@tawapou.co.nz
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